Zubair
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Sorry i haven’t been posting here much but i havent been on the internet for-a-while, i was moving to a new house and finally got the house balanced and cleaned.
I’ve moved near (Gulestan-e-Johar / Johar Mor) yes its in Karachi, Pakistan.
After moving here i wanted to get myself connected to the internet asap - first i asked around about the local ISP’s here (Cable Internet) but there was only 1 around here… whose services were like hell.
I knew i will surely regret getting their services so i just passed on, i was looking for better alternatives but didn’t have a whole lot of choices up my sleeves. I contacted World-Call and found out that there coverages isn’t available here, so i had to move on and then i heard about Wateen’s WiMAX.
There was a Wateen Franchise not far from where i live, so i went to their office it was Friday that day. I asked one of their Representative about the packages and if they have coverage in my area. They said they do have coverage in my area… so the guy started explaining me about their packages, I chose the second package which was 512 KBps with 4 GB of monthly bandwidth. I would’ve chosen the third package but i said i’ll first try them out. Then the guy explained me about the pricing i said “OK” - He said it would total up around RS 6500.
I asked him “When will you be coming over to install your CPE Device”, he said “we’ll be there in a hour”.
I went back home and after about an hour that guy showed up, installed the device and explained me about the usages… The do’s and dont’s. Afterwards i paid him his bill and he went telling me that my username/password could take around 1hr to 1 day to be activated - i said “No problem, but plz make it asap”… and he left.
The next day i called and He said “I’m sorry but we haven’t been able to get your USERID/PASS yet, Its still in the process we will let you know as soon as its done”. I said “Sure thing, no problem… I’ll be waiting.”.
I got nothing that day - next day was sunday - so nothing there either - on Monday i called again he said we’re very sorry but our portal has been down and we activate userid/passwords using that portal, we’ll have it ready by the end of this evening…” I said OK… plz i need it asap!”
By the end of the evening i didn’t get anything so i just had to call again…. I called and they said that we were in the middle of activating your account but suddenly there was a bomb blast!… So we had to close the office and Run!..” First i laughed alittle thinking about the situation… but then i heard from a freind that those bomb blast did really happen… i couldn’t know because we dont have any sort of cable and TV was not working either.
I let that day past patiently… Next day i called and told them that i want my UserID/Pass today, i don’t care what your problem is… its not my fault. (They even refused to give me a Demo user/pass :S) and that really got on my nerves. I told them either give me the user/pass by the end of the day - or take back your junk and give me a Full Refund.
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